Thank you for your interest in BonnBonn Baby.
If you have any questions or need to get ahold of us, please fill out the form at the bottom of this page. Thank you!
Barrington, Illinois 60011-0544
Items purchased or received from BonnBonn Baby are returnable or exchangeable within 30 days of purchase/receipt as long as they are in new, unworn/unwashed condition and still have the original tags and packaging. Upon approval of your return we will issue you store credit or a refund. Shipping cost on returned items is not refundable.
Damaged items must be reported within 30 days of purchase for a refund or replacement.
WE CAN NOT ACCEPT RETURNS FOR ITEMS PURCHASED THROUGH A RETAILER. PLEASE CONTACT THE RETAILER FOR THEIR RETURN POLICY.
You must complete our return/exchange form and include it with your return. Click here to download the return form.
For your protection, we recommend you return all items via a traceable carrier such as USPS, UPS or FedEx. BonnBonn Baby is not responsible for packages not received if a tracking number is not provided. Returns and exchanges must be returned prepaid; we cannot accept C.O.D. deliveries.
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